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Platinum Concierge

Call Platinum Card Concierge

at 1-800-345-AMEX (2639) (Outside the U.S., call 617-622-6756)

Always at Your Service


Our Platinum Card Concierge staff is happy to take on those personal tasks so you can have time to do what you want. From help with restaurant reservations and special event planning to gift suggestions and research, the Platinum Card Concierge staff is always prepared to assist you day and night.

Call Platinum Card Concierge at 1-800-345-AMEX. Outside the U.S., call 617-622-6756.

How Can Platinum Card Concierge help you?


Making Arrangements for Special Occasions

Platinum Card Concierge helped a Card member make his son's honeymoon especially memorable by arranging for champagne and flowers to be delivered to the honeymooners' room, as well as a private beachside dinner for the couple.

Shopping for Gifts and Hard-to-Find Items

Platinum Card Concierge located a bracelet a Card member had seen while on vacation in Rhodes, Greece — a town with more than 100 jewelry stores.

Taking Care of Your Home

Platinum Card Concierge found a housepainter to paint a Card member's Paris home, helping select the color, as well as ensuring the job was completed by the date the Card member specified.