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The Platinum Card
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See all Platinum Card Benefits
American Express®: The Platinum Card
The cornerstone of Platinum Card® membership is the dedicated team of courteous and efficient customer service professionals. Our Platinum representatives are ready, willing and able to give you the assistance you require 24 hours a day, 7 days a week from virtually anywhere in the world. Click on the links below for a full listing of important Platinum Card member phone numbers.
Traditional Benefits Travel Shopping Lifestyle Rewards
Traditional Benefits
Platinum Card Customer Service 1-800-525-3355;
Outside the U.S. 954-473-2123
No Pre-Set Spending Limit 1-800-525-3355;
Outside the U.S. 954-473-2123
Year-End Summary of Charges 1-800-525-3355;
Outside the U.S. 954-473-2123
Fee-Free American Express Travelers Cheques 1-800-721-9768
Foreign Cash by Phone 1-800-721-9768
Cheque Cashing Privileges 1-800-525-3355;
Outside the U.S. 954-473-2123
Emergency Card Replacement 1-800-525-3355;
Outside the U.S. 954-473-2123
Ameriprise Financial Advisors 1-877-496-4761
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Travel
Platinum Travel Service 1-800-443-7672;
Outside the U.S. 602-537-4000
- International Airline Program
- Airport Club Access Program
- Fine Hotels & Resorts Program
- Cruise Privileges Program
- Platinum DestinationsSM
- Platinum Villas
- The Limousine Program
- Cardmember Annual Travel Benefit
Starwood Preferred Guest® Program Enrollment 1-888-625-4990
Car Rental Partners Enrollment 1-800-525-3355;
Outside the U.S. 954-473-2123
- Avis®
- Hertz
- National®
International Cellular Phone Program 1-888-309-8560
Travel Insurance
Car Rental Loss and Damage Insurance 1-800-338-1670;
Outside the U.S. 440-914-2950
Travel Accident Insurance 1-800-437-9209;
Outside the U.S. 303-273-6498
Baggage Insurance Plan 1-800-437-9209;
Outside the U.S. 303-273-6498
Premium Global Assist Hotline 1-800-345-2639;
Outside the U.S. 715-343-7979
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Shopping
Neiman Marcus 1-888-INCIRCLE (462-4725)
Saks Fifth Avenue 1-888-307-7736
Retail Insurances
Free Shipping & Handling 1-800-525-3355;
Outside the U.S. 954-473-2123
Return Protection 1-800-297-8019
Purchase Protection Plan 1-800-322-1277
Buyer's Assurance Plan 1-800-225-3750
Online Fraud Protection Guarantee 1-800-525-3355;
Outside the U.S. 954-473-2123
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Lifestyle
Platinum Card Concierge 1-800-345-2639;
Outside the U.S. 617-622-6756
Fine Dining Program
Hot Plates® Program
By Invitation Only® 1-800-321-RSVP (7787)
Premium Seats and Luxury Suites Program 1-800-321-RSVP (7787)
Gold Card Events 1-800-448-8457
Departures Magazine 1-877-509-3993
Equinox Fitness Clubs 1-212-774-6376
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Rewards
Membership Rewards® Program 1-800-297-3276
- Double Points on Everyday Purchases
Additional Cards 1-800-525-3355;
Outside the U.S. 954-473-2123
Flexible Payment Options 1-800-525-3355;
Outside the U.S. 954-473-2123
Automatic Bill Payment 1-800-525-3355;
Outside the U.S. 954-473-2123
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