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CLAIMS CENTER - for Card Benefits and Premium Services

Welcome to the Claims Center.


Want to file a claim for a benefit that
comes with your card?

Enrolled in a service and looking for
additional coverage and claim details?

You've come to the right place.


FIRST TIME USER?
If you are a first time user, you must
register your card to access these
features.
Register your card online
ALREADY REGISTERED?
ClaimsCenter
  • About The Center
  • About Your Card
  • Contact Us
Here is what you can do in the Claims Center:
  • Review benefits that come with your card for which you can file a claim
  • Review additional services that you have enrolled in for which you can file a claim
  • Download descriptions of coverage, benefit details and claims forms
  • File claims for benefits directly online
  • Check the status of pending claims

Your American Express® Card comes with numerous benefits and rewards.
  • To learn more about all your card benefits click here.
  • To learn more about additional services that can enhance benefit
    coverage that may come with your card, click here.

Not ready to enter the site yet and want to speak with one of our customer care professionals? Here is our contact information

Claim Center: Contact Us
For additional information please contact the appropriate Customer Service Department at one
of the numbers listed below:
Program
Phone
Baggage Delay and Loss Protection Insurance Plan
1-800-645-9700
Baggage Insurance Plan
1-800-645-9700
Event Ticket Protection Plan
1-800-620-4991
Executive Baggage Protection Insurance Plan
1-800-645-9700
Extended Warranty
1-800-225-3750
Hospital Cash
1-800-645-9700
Premium Baggage Protection Insurance Plan
1-800-645-9700
Purchase Protection
1-800-322-1277
Return Protection
1-800-297-8019
TravelAssure
1-888-533-4085
TravelAssure Classic
1-888-533-4085
Travel Delay Protection
1-800-645-9700

ADDITIONAL CONTACT INFORMATION
The following numbers apply for all programs listed above.
Toll Free Fax: 1-800-858-5971
International Fax: 1-623-707-4359
International Collect: 1-303-273-6498
Mailing Address
AMEX Assurance Company
P O Box 981553,
EL PASO,
TX 79998-9920